Our Evidence Informed, Experience Applied programs combine academic research with significant “real world” experience.  Our courses are designed to provide the knowledge and skills that your employees need to be able to recognize inappropriate and concerning behavior, intervene in a non-confrontational manner and respond appropriately to protect themselves and others.  Our instructors provide courses that are highly interactive, engaging and use positive reinforcement, in a story-telling format, to create lasting "mental anchors".

 

Our goal is to provide a memorable learning experience for you and your employees.  Our instructors leverage “real world” experiences, education, and research to create an engaging training session.    At the heart of our programs is helping your employees better understand the dynamics of frustration, aggression, conflict, and confrontation so they can be identified and addressed.